Search for a locksmith and every result claims to be the top choice in town. Those labels cost nothing to print. What protects you is checking a few things that can actually be verified.
Why advertising slogans don't tell you much
Any business can describe itself however it likes. Slogans don't tell you whether a technician is trained, licensed, insured or honest about price. Judge a locksmith on what they do, not what they say.
Five things that define a trustworthy locksmith
- A clear quote before work begins, including any call-out or after-hours charge
- Identification: the technician should show ID and ask for yours
- Proper licensing: in California, locksmith companies and their employees are licensed by the Bureau of Security and Investigative Services (BSIS), and you can look a license up online
- Insurance that covers damage to your property
- Respect for your property and no pressure to buy upgrades you didn't ask for
Red flags
- A generic business name with no address or license number
- A very low phone price that grows once the technician arrives
- Refusing to quote before starting
- Drilling a lock immediately on a simple lockout
- Unmarked vehicles and technicians without ID
Use evidence, not self-praise
Read recent reviews on independent sites, ask neighbors and colleagues for recommendations and check the license status. A locksmith that answers these questions openly is more likely to treat you fairly.
Why a local locksmith helps
A locksmith working in your part of the city is usually closer, knows the common lock types in local buildings and has a reputation to protect with neighbors.
Talk to us
Ask Captain Locksmith Shop anything on this list when you call 310-765-9487. We quote before work begins.
